FAQ
How we engage.
The questions we're asked before the first call. If yours isn't here, just ask.
Engagement model
How do engagements start?
With a 30-minute technical scoping call, engineers, not salespeople. We map the problem, the constraints and the risks before anyone talks timelines. If we're not the right team, we'll tell you.
Do we work with your engineers or a separate team?
You work directly with the senior engineers who ship your system. No account managers relaying messages to a hidden team, and no juniors billed as experts.
Can you take over an existing codebase?
Yes. We start with an architecture review to understand what's there, what's load-bearing and what's risk, then agree a plan, refactor, extend or rebuild, with you before we touch anything.
Timeline & delivery
What does a typical timeline look like?
We scope in weeks, not quarters. Most engagements ship a working, production-grade increment within the first 4, 6 weeks, then iterate. You see the architecture before we write a line of code.
What happens after launch?
We hand over a system you own, with the documentation and the team relationship to keep scaling it. Ongoing support or a dedicated team is available if you want us to stay.
Security & compliance
How do you handle security and compliance?
Security is assumed, not bolted on. We work to SOC 2-aligned practices and adapt to the standard your domain requires, HIPAA, PCI-DSS, GDPR, WCAG/508, depending on the engagement.
Pricing
How is pricing structured?
Fixed-scope for well-defined problems, or a dedicated senior team for ongoing product work. We agree the model up front so there are no surprises on the invoice.
Let's build something that outlasts the roadmap.
Tell us the problem other teams called impossible.
